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Elements and Performance Criteria

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Anatomy and physiology of the body systems

Basic nutritional principles

Basic understanding of the interaction of reflexology with other complementary therapies

Common disease states and functional problems of each body system

Common medical terminology

First aid and CPR

Knowledge and understanding of methods of preparing treatment and management plans

Legal and ethical considerations relevant to practice within a reflexology framework

Legislative and regulatory requirements

Organisation policies and procedures relating to client confidentiality

Possible precautionscontraindications to treatment

Realistic expectations of client condition

Referral processes

Referral processes and procedures

Relevant assessment options and procedures

Relevant criteria for evaluation of effectiveness of plan of care

Signs and symptoms of disease and disorderdysfunction

The clinical indications of treatment relevant to specific circumstances first aid and injuries

The contribution of the different schools of thought and historical theories of clinical practice

The interaction of other treatments with reflexology

The possible responses and contraindications to treatment

Essential skills

It is critical that the candidate demonstrate the ability to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to

Communicate effectively with clients

clients level of compliance

holistic impact of sessions on clients physical mental and emotional condition and behaviour

outcomes of client sessions

overall effectiveness of session plans

Refer clients for further assessment treatments andor counselling as required

Review clients condition in relation to treatments provided taking prior history into consideration

Review treatments in consultation with other health professionals where relevant

Evidence Required



The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this competency unit	The individual being assessed must provide evidence of specified essential knowledge as well as skills Observation of performance in the workplace or a simulated workplace defined as a supervised clinic is essential for assessment of this unit Consistency of performance should be demonstrated over the required range of situations relevant to the workplace Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible Assessment of sole practitioners must include a range of clinical situations and different client groups covering at minimum age culture and gender Assessment of sole practitioners must consider their unique workplace context including interaction with others in the broader professional community as part of the sole practitioners workplace scope of practice as detailed in the qualification and component competency units holisticintegrated assessment including working within the practice framework performing a health assessment assessing the client planning treatment providing treatment

Context of and specific resources for assessment	Relevant texts or medical manuals Relevant paper basedvideo assessment instruments Appropriate assessment environment Qualified assessor who is recognised by an Australian reflexology peak association

Method of assessment	Observation in the work place Written assignmentsprojects or questioning should be used to assess knowledge Case study and scenario as a basis for discussion of issues and strategies to contribute to best practice Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting If successful a second assessment is to be conducted during workplace application under direct supervision Clinical skills involving direct client care are to be assessed initially in a simulated clinical setting If successful, a second assessment is to be conducted during workplace application under direct supervision Questioning Role play simulation Short tests and essays

Access and equity considerations	All workers in the health industry should be aware of access and equity issues in relation to their own area of work All workers should develop their ability to work in a culturally diverse environment In recognition of particular health issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on health of Aboriginal and Torres Strait Islander people Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on health of Aboriginal andor Torres Strait Islander clients and communities

Related units	This unit should be assessed after or in conjunction with the following related units HLTCOMC Make referrals to other health care professionals when appropriate HLTCOM406C Make referrals to other health care professionals when appropriate HLTFAC Apply first aid HLTFA301C Apply first aid HLTHIRB Communicate and work effectively in health HLTHIR301B Communicate and work effectively in health HLTOHSB Contribute to OHS processes HLTOHS300B Contribute to OHS processes

Range Statement



The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Information about the progress of treatments may be gathered by	Observation Questioning Interpreting client observations Other medical reports Feedback/reports (written or verbal) from other health practitioners

Review client progress may include:	Physical Mental/emotional Energetic Behavioural

As appropriate means:	Where the client has provided written permission

Treatment plans may include:	Reflexology treatments Other complementary health treatments Other mainstream health treatments Referrals to other health professionals Monitoring regime Evaluation of care

Health care monitoring may include:	Scheduling using paper-based or computer-based systems Client follow-up visits Client re-assessments and review of treatments

Criteria for evaluation of session plans may include:	Degree of improvement or change in client condition either: observed client reported medically assessed Client's level of comfort